Proactive Taproom Guest Specialist

Kaizen Lab Inc.; Whitestown, Northern (IN, KY); Hybrid; USD 17,000 - 25,000; Part time

Benefits offered by this job

Competitive hourly pay

Tips

Flexible scheduling

Growth opportunities

Dog-friendly environment

Job summary

Kaizen Lab Inc. seeks a Taproom Ambassador for Paws On Tap Whitestown, IN. You will float between responsibilities in a fast-paced, dog-friendly setting, ensuring guests understand self-pour and mobile ordering while keeping spaces clean and safe.

You thrive when you notice issues early, take ownership, and stay calm under pressure. This role values teamwork, proactive problem solving, and a warm, guest-first approach.

Qualifications

• Be proactive, not reactive
• Be a great teammate first
• Maintain a clean and safe environment at all times
• Follow all dog safety and guest policies without exception
• Communicate clearly and respectfully

Responsibilities

• Welcome guests and help them understand how Paws On Tap works
• Assist with food pickup, running, and guest support
• Keep the space clean, safe, and flowing (tables, floors, dog areas, tap wall)
• Help guests navigate self-pour, mobile ordering, and the overall experience
• Step in before a guest has to ask for help
• Support your teammates wherever needed
• This is a “see it, solve it” environment.

Job description

Kaizen Lab Inc. seeks a Taproom Ambassador for Paws On Tap Whitestown, IN. You will float between responsibilities in a fast-paced, dog-friendly setting, ensuring guests understand self-pour and mobile ordering while keeping spaces clean and safe.

You thrive when you notice issues early, take ownership, and stay calm under pressure. This role values teamwork, proactive problem solving, and a warm, guest-first approach.