Proactive Production Dispatcher - Roofing & Home Services

Maven Roofing; Hampstead (MD); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Growth opportunities

Job summary

Maven Roofing is seeking a sharp, service-minded Production Dispatcher to keep our job pipeline running smoothly in Hampstead, MD. You’ll balance technician schedules, job timelines, and customer communications to ensure projects stay on track.

This role demands 2+ years dispatching in home services, strong communication, and proficiency with scheduling and CRM tools like Zuper and HubSpot. Join a high-performance team focused on craftsmanship, service, and community, with competitive pay and

Qualifications

• 2+ years of dispatching experience in home services or similar field.
• Excellent verbal and written communication skills.
• Calm, organized and proactive problem-solving approach.
• Experience with scheduling, CRM, and field-service software (Zuper, HubSpot).

Responsibilities

• Schedule and dispatch roofing crews, repair techs, and site supervisors.
• Monitor daily workloads and adjust in real time.
• Deconflict crew assignments and resolve scheduling issues.
• Provide timely updates to customers about project status.
• Use tools like Zuper, HubSpot and internal platforms to manage workflows.
• Collaborate with operations and field teams to ensure on-time delivery and exceptional service.

Skills

Dispatching experience

Communication skills

Problem-solving

Multi-tasking

Tech-savvy

Tools

Zuper

HubSpot

CRM software

Job description

Maven Roofing is seeking a sharp, service-minded Production Dispatcher to keep our job pipeline running smoothly in Hampstead, MD. You’ll balance technician schedules, job timelines, and customer communications to ensure projects stay on track.

This role demands 2+ years dispatching in home services, strong communication, and proficiency with scheduling and CRM tools like Zuper and HubSpot. Join a high-performance team focused on craftsmanship, service, and community, with competitive pay and