Proactive IT Support Engineer — Own & Elevate TechOps

Palantir; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

Palantir is seeking an IT Support Engineer in New York to take ownership of internal technical issues and ensure seamless operations. Candidates should be proactive, focusing on not just fixing problems but eliminating them entirely.

The ideal candidate will be approachable and effectively communicate with staff at all levels, particularly during critical events. Knowledge sharing and ensuring team growth are key aspects of this role.

Responsibilities

• Take ownership of IT support issues and ensure they are permanently resolved.
• Proactively check in on critical needs for executives and senior staff.
• Document solutions and share knowledge with the team.

Job description

Palantir is seeking an IT Support Engineer in New York to take ownership of internal technical issues and ensure seamless operations. Candidates should be proactive, focusing on not just fixing problems but eliminating them entirely.

The ideal candidate will be approachable and effectively communicate with staff at all levels, particularly during critical events. Knowledge sharing and ensuring team growth are key aspects of this role.