Proactive Client Engagement Manager, Legal SaaS

Scorpion Enterprises, LLC; United States; Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

Parental leave

Cell phone stipend

Remote office allowance

Professional development

Manager check-ins

Job summary

Scorpion is seeking an Account Manager to support a growing segment of legal clients built through our Clio partnership. You will activate and engage clients with the Scorpion–Clio integration, increase adoption, and uncover opportunities to expand the relationship over time.

You’ll help design outreach strategies, craft playbooks, test approaches, and collaborate with sales, client experience, and product teams to deliver a seamless client journey in a fast-evolving SaaS environment.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 2+ years in a client-facing role such as customer success, sales, or account coordination.
• Proactive outreach by phone and email with clients.
• Cross-functional collaboration with multiple teams or stakeholders.
• Experience in legal tech, SaaS, digital marketing, or integrations is a plus.

Responsibilities

• Drive activation and adoption of the Scorpion–Clio integration with newly launched clients.
• Develop proactive outreach strategies to increase client engagement.
• Conduct proactive outreach via phone, email, and other channels.
• Identify growth opportunities to expand client relationships.
• Use data to inform outreach and prioritize activities.
• Help build and refine the outreach playbook, scripts, and cadences.
• Collaborate with Clio partnership, client experience, sales, and product teams.

Skills

Communication

Relationship-building

Data-driven outreach

Problem-solving

Independent work

Organizational skills

Adaptability

Cross-functional collaboration

Willingness to learn

Education

Bachelor's degree in Marketing/Advertising/Business/Communications or related field

Tools

Clio

Job description

Scorpion is seeking an Account Manager to support a growing segment of legal clients built through our Clio partnership. You will activate and engage clients with the Scorpion–Clio integration, increase adoption, and uncover opportunities to expand the relationship over time.

You’ll help design outreach strategies, craft playbooks, test approaches, and collaborate with sales, client experience, and product teams to deliver a seamless client journey in a fast-evolving SaaS environment.