Clio-Integrated Account Manager: Activate & Grow Clients

Scorpion; Shreveport (LA); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Remote office allowance

Flexible PTO

Paid parental leave

Professional development

Manager check-ins

Job summary

Scorpion is seeking a proactive, client-focused Account Manager to support a growing segment of legal clients via the Scorpion–Clio integration. You’ll activate clients, drive adoption, and identify opportunities to expand relationships.

You’ll help build a new engagement playbook, design outreach strategies, and collaborate with internal teams to ensure a seamless client experience while shaping the future of this growing function.

Qualifications

• Bachelor's degree or equivalent practical experience in Marketing, Advertising, Business, Communications, or related field.
• 2+ years in a client-facing role such as customer success, sales, business development, account coordination, or related function.
• Experience with proactive client outreach by phone and email.
• Experience cross-functional collaboration across multiple teams or stakeholders.
• Experience in the legal industry, SaaS, digital marketing, or technology integrations is a plus.

Responsibilities

• Drive Client Activation and Adoption: Engage newly launched clients to ensure they activate and utilize the Scorpion–Clio integration.
• Increase Client Engagement: Develop proactive outreach strategies to encourage client engagement and use of Scorpion resources.
• Conduct Proactive Client Outreach: Reach out via phone, email, and other methods; include cold or re-engagement outreach.
• Identify Growth Opportunities: Use client conversations and data to identify needs and opportunities to expand the relationship.
• Use Data to Inform Outreach: Analyze integration data to understand engagement, trends, and priorities.
• Build the Playbook: Help develop call scripts, emails, cadences, and workflows for this client segment.

Skills

Client engagement

Communication

Sales

Data-driven

Cross-functional

Organizational

Travel

Education

Bachelor's degree in Marketing, Advertising, Business, Communications, or related field

Tools

Clio

Job description

Scorpion is seeking a proactive, client-focused Account Manager to support a growing segment of legal clients via the Scorpion–Clio integration. You’ll activate clients, drive adoption, and identify opportunities to expand relationships.

You’ll help build a new engagement playbook, design outreach strategies, and collaborate with internal teams to ensure a seamless client experience while shaping the future of this growing function.