Proactive AR Collections Specialist

Kowalski Construction, Inc; Phoenix (AZ); On-site; USD 30,000 - 34,000; Full time

Job summary

Kowalski Construction, Inc is seeking an Accounts Receivable Collections Specialist in Phoenix to manage invoicing, collections, and reconciliation tasks. The role requires proactive customer contact and strong problem-solving abilities to resolve discrepancies while maintaining positive relationships.

Ideal candidates have 3+ years of AR experience, excellent communication, and proficiency with Excel and accounting systems like QuickBooks, NetSuite, or DASH.

Qualifications

• Minimum of 3 years of accounts receivable and collections experience.
• Strong verbal and written communication skills.
• Experience handling difficult customer conversations and resolving payment disputes.
• Proficiency with Excel and accounting software (QuickBooks, NetSuite, DASH).

Responsibilities

• Manage the collections process for outstanding customer invoices.
• Proactively contact customers by phone and email to request payments and obtain payment updates.
• Identify the responsible party for payment and determine next steps for balances.
• Maintain collection notes and follow-up dates in the Accounting Log.
• Monitor aging reports and ensure timely follow-up on past-due accounts.
• Research discrepancies and resolve billing or payment issues.
• Prepare documentation for third-party collection agencies when needed.
• Identify accounts that may require write-offs or discounts.

Skills

Detail-oriented

Proactive

Customer service

Communication

Problem solving

Organization

Multitasking

Time management

Follow-through

Education

High school diploma or equivalent

Tools

QuickBooks

DASH

NetSuite

Excel

Job description

Kowalski Construction, Inc is seeking an Accounts Receivable Collections Specialist in Phoenix to manage invoicing, collections, and reconciliation tasks. The role requires proactive customer contact and strong problem-solving abilities to resolve discrepancies while maintaining positive relationships.

Ideal candidates have 3+ years of AR experience, excellent communication, and proficiency with Excel and accounting systems like QuickBooks, NetSuite, or DASH.