Pro Shop Cashier/Clerk

Northern Waters Casino; Watersmeet Township (MI); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Employee meal discounts

Gas discount at Citgo C-Store

Golf discounts

Paid lunch

Paid holidays

Access to training programs

Job summary

Northern Waters Casino Resort in Watersmeet, MI is seeking a seasonal Pro Shop Cashier to engage guests, manage tee time reservations for members and tournaments, and handle cash and retail sales.

The position requires punctuality, strong math, flexibility for nights, weekends and holidays, and the ability to pass background checks and gaming license screenings; training and safety compliance are emphasized.

Qualifications

• High School Diploma or GED required.
• Strong mathematical skills essential.
• Flexible with shifts including nights, weekends, and holidays.
• Must pass background checks and gaming license screenings.

Responsibilities

• Greet customers promptly and provide friendly guest service.
• Read and adhere to all policies and gaming regulations.
• Maintain a neat, attractive pro shop and balance monies accurately.
• Handle cash, coins, cards, and coupons; reconcile cash bank.

Skills

Money handling

Guest service

Cash handling

Scheduling

Communication

Education

High School Diploma/GED

Job description

JOB DESCRIPTION

DEPARTMENT: Resort

EMPLOYMENT: (Seasonal –Ineligible for Benefits)

PAYRATE: $14.00 - $16.00/Hour (Non-Exempt)D.O.E

LICENSESTATUS: Key-Employee

DESCRIPTION:

The cashier will be responsible forengaging customers, setting up tee time reservations for members, non-members,and tournaments, collecting retail and fee sales, ensuring cleanliness of proshop and carts. Pro shop cashiers will assist in coordinating tournaments,specified by Pro Shop Manager.

Primary Responsibilities:

• Acknowledge and greet customers in a timely manner.
• Shall be required to read, implement, and adhere to all NWCR Policies and Procedures, LVD Gaming Ordinance, Tribal/State Gaming Compact, NIGC Minimum Internal Control Standards, Indian Gaming Regulatory Act, LVD Tribal Internal Control Standards, Title 31 Minimum Internal Control Standards, NWCR Casino Employee Handbook, Golf Course Department Policy and Procedure Manual.
• Maintain a neat and attractive pro shop.
• Provide excellent guest service through active guest engagement and a positive attitude.
• Answer the phone in a timely and positive manner by following the script and prompts provided.
• Responsible for accurate handling of monies including ensuring accuracy of money in, money out of cash bank.
• Exchange and reconcile monies in the pro shop including cash, coins, cards, and coupons/certificates.
• Schedule accurate tee time reservations for individuals or groups and inform them of course rules.
• Works in assigned area at the golf pro shop.
• To remain in compliance with Casino Regulatory policies and procedures, employees are required to attend all necessary meetings and trainings facilitated by Management.
• All employees must be flexible and assume other responsibilities and tasks as assigned by management and as management deems necessary; this means fulfilling all other job duties as assigned.

Skills & Qualifications:

MINIMUM QUALIFICATIONS:

• High School Diploma/GED.
• Strong mathematical skills.
• Flexible with scheduling of shifts and willing to work nights, weekends, and holidays.
• Must pass background checks and other pre-employment screenings necessary to receive and maintain a Gaming License.

PREFERRED QUALIFICATIONS:

• 1+ year of money handling experience.
• 1+ year experience in the hospitality (Casino or Pro Shop) industry.
• 1+ year experience in a casino setting.

PHYSICAL REQUIREMENTS:

• Ability to work in a primarily sedentary environment with frequent standing and sitting.
• Ability to lift to 5 pounds.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Must be able to pass a pre-employment drug screen and applicable background checks related to the position.

PREFERENCE FOR HIRING:

Preference shall be given when it is established that the applicant meets the qualifications as stated in the job description. The following order shall be adhered to for hiring:

• Enrolled LVD Tribal Member
• Parents/Legal Guardian of LVD Tribal member children and spouses of Tribal Members
• Other Native Americans
• All Others

Application:

Northern Waters Casino Resort

P.O. Box 129, N5384 US 45Watersmeet, MI 49969 Email:

Phone: [phone] Ext. 7318 Fax: [phone]

• A fun, safe, fast paced work environment
• Employee Meal Discounts
• Gas Discount at Citgo C-Store
• Golf Discounts
• Paid Lunch
• Paid Holidays
• Access to training programs

Great Benefits for Full Time Employees offered after 90 days of employment:

• LVD Pays 80% of the cost of these benefits with only a 20% responsibility from the employee.
• Health – Offering 14 different medical coverages.