Pro Shop Attendant

Turf Valley Resort; Ellicott City (MD); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Meals while on duty

Practice and playing privlieges

Job summary

Turf Valley Resort in Ellicott City, MD is seeking a friendly Pro Shop Attendant to provide a high-end guest experience in our golf shop. You will manage the retail operation, greet members and guests, answer phones, and assist with merchandise orders and floor readiness.

This role offers opportunities to advance to a year-round position such as Golf Shop Manager; weekend and holiday availability is required; prior retail or golf experience is preferred, along with strong communication and

Qualifications

• High School Diploma or GED required.
• Bachelor's or Associates Degree preferred.
• Retail and/or Golf experience preferred.
• General knowledge of golf.
• Ability to communicate effectively.
• Ability to work independently.
• Must be able to work weekends and holidays.
• Overtime hours and schedule adjustments may be required.

Responsibilities

• Manages the retail operation for the golf shop.
• Greets members and guests upon arrival into the Golf Shop.
• Answer the phones and assist members according to standards.
• Place, track, and receive all specials orders.
• Record rounds and cart fees.
• Prepare all merchandise for the floor.
• Assists in maintaining the golf shop cleaning standards.
• All communication is conducted in professional manner.
• Always maintains professional appearance.
• Remain alert, courteous and helpful to the members and guests at all times.

Skills

Customer service

Communication

Independence

Weekend availability

Education

High School Diploma or GED

Bachelor's or Associates Degree preferred

Job description

Overview

The Pro Shop Attendant will be responsible for providing a high-end experience for our members and guests. This position is responsible for multiple duties within the golf operation which include but not limited to the Golf Operation, Merchandising, Inventory Control, and Customer Service at Turf Valley.

The Pro Shop Attendant will report to the Head Golf Professional and work to carry out their vision for the golf operation and merchandise operation.

He or she is encouraged to use their own creativity, ideas, and past experiences to bring a new element to the golf shop.

This position will have the ability to lead to a year round position, and or the 2026 Golf Shop Manager position.

Experience Required

• High School Degree or G.E.D
• Bachelor's or Associates Degree preferred
• Retail and or Golf experience preferred
• General knowledge of the golf
• Ability to communicate effectively
• Ability to work independently
• Must be able to work weekends and holidays if necessary
• Events may require overtime hours and adjustments to normal schedule

Essential Responsibilities

• Manages the retail operation for the golf shop
• Greets members and guests upon arrival into the Golf Shop.
• Answer the phones and assist members according to standards.
• Place, track, and receive all specials orders.
• Record rounds and cart fees.
• Prepare all merchandise for the floor.
• Assists in maintaining the golf shop cleaning standards.
• All communication is conducted in professional manner.
• Always maintains professional appearance.
• Remain alert, courteous and helpful to the members and guests at all times.

Benefits

• Meals while on duty
• Practice and playing privlieges