Golf Shop Attendant - Summer 2027

Whitetail Club; McCall (ID); On-site; USD 30,000 - 42,000; Full time

Job summary

Whitetail Club in McCall, Idaho seeks a Golf Shop Attendant to support daily golf operations, tee time management, staff performance, promotions, merchandising, and junior golf programs. This role emphasizes excellent guest experiences and professional club operations.

You will assist in training staff, promote events, coordinate with Head Professional, oversee reservations, and ensure orderly shop operations and merchandise presentation to members and guests.

Qualifications

• Clear and concise communication skills coupled with the ability to follow through timely.
• Event promotion and management skills coupled with demonstrated team building experience.
• Excellent personnel and time management skills.
• Teaching and club fitting knowledge.
• Strong MSOffice software capability.
• Experience using POS systems.
• Experience using on-line reservations systems.
• Bachelor’s Degree in Business Management or comparable is desirable.

Responsibilities

• Promote the game of golf at the club and in the community.
• Spread enthusiasm and good will among employees, members and guests.
• Tactfully enforce club policies and maintain standard operating procedures.
• Assist in training quality staff in the golf operation.
• Promote the tournament and activities calendar including club, lodge and outside events which promote the game, the club and the resort.
• Work closely with the Head and Assistant Professional to strive for excellence in the golf operation.
• Assist in organizing, promoting and conducting golf clinics for all players.
• Assist Head and Assistant Professional in the Junior Program.
• Assist in supervising the golf staff including Players Services Personnel.
• Maintains an attractive golf shop and work to achieve merchandising profitability with superior service.
• Follow daily procedures: opening/closing, reservations, arranging games, controlling pace of play, record keeping.
• Maintain golf shop supplies and overall club operations knowledge.
• Dress appropriately and present a positive and professional image toward membership and community.

Skills

Communication skills

Event promotion

Time management

POS systems

MS Office

Online reservations systems

Education

Bachelor’s Degree in Business Management or comparable

Tools

MS Office

POS systems

Online reservations systems

Job description

SUMMARY

The Golf Shop Attendant plays a key role in assisting in the daily golf operation including tee time management, staff performance, event promotion and management, merchandising operation and junior golf program. As a key member of the golf operation, the Golf Shop Attendant will assist in being responsible for results in the day to day golf club operations, member/guest and staff experience.

Description

The Golf Shop Attendant plays a key role in assisting in the daily golf operation including tee time management, staff performance, event promotion and management, merchandising operation and junior golf program. As a key member of the golf operation, the Golf Shop Attendant will assist in being responsible for results in the day to day golf club operations, member/guest and staff experience.

Standard Specifications

PGA Member (preferred) with experience in all areas of private golf clubs of this caliber.

What You Get To Do

• Promote the game of golf at the club and in the community.
• Spread enthusiasm and good will among employees, members and guests.
• Tactfully enforce club policies and maintain standard operating procedures.
• Assist in training quality staff in the golf operation.
• Promote the tournament and activities calendar including club, lodge and outside events which promote the game, the club and the resort.
• Work closely with the Head and Assistant Professional to strive for excellence in the golf operation.
• Assist in organizing, promoting and conducting golf clinics for all players.
• Assist Head and Assistant Professional in the Junior Program.
• Assist in supervising the golf staff including:
• Players Services Personnel
• Coordinates and arranges games for players.
• Maintain an attractive golf shop and works to achieve merchandising profitability with superior service:
• Ordering receiving, pricing, and displaying
• Selling and inventory control
• Merchandise returns
• Follow daily procedures:
• Opening, closing procedure
• Reservations
• Arranging games and starting players and controlling pace of play
• Record keeping
• Maintain golf shop supplies, (scorecards, tees, pencils, markers, etc.).
• Maintain thorough understanding of overall club operations.
• Dress appropriately and present a positive and professional image towards the membership and in the community.
• Anticipate duties as they need to be done.
• Make good use of idle time (projects, clean golf shop, tournament prep, etc.).
• Work well with others and motivate staff.
• Require minimal supervision from Head Golf Professional.
• Willing to learn new skills and take on new challenges and propose innovative ideas to improve operations.
• All other duties as assigned.

Requirements

What You Need to be Successful

• 2 years experience in private golf club operations.
• Prior completion of all Level I PGA training.
• Clear and concise communication skills coupled with the ability to follow through timely.
• Event promotion and management skills coupled with demonstrated team building experience.
• Excellent personnel and time management skills.
• Teaching and club fitting knowledge.
• Strong MSOffice software capability.
• Experience using POS systems.
• Experience using on-line reservations systems.
• Bachelor’s Degree in Business Management or comparable is desirable.