PRO Services Specialist

NKBA Big Sky Chapter; Portland (OR); On-site; USD 42,000 - 60,000; Full time

Job summary

Floor & Decor is hiring a PRO Services Specialist in Portland, OR. The role focuses on building relationships with PRO customers (hard surface flooring contractors) and supporting PRO priorities under the PRO Services Manager.

A strong emphasis is placed on understanding PRO market trends and collaborating across departments like Installation Materials and Design Services to grow the sales organization. The ideal candidate has a high school diploma, 1 year in relevant sales, and either an

Qualifications

• High School diploma or equivalent.
• Associate Degree or higher is a plus.
• 1 year in retail or wholesale contractor sales, service, supply and/or professional installation.
• Strong written and verbal communication skills.
• Experience with Salesforce / CRM software is a plus.
• Bilingual in Spanish or the most dominant language in the Store trade-area is a plus.

Responsibilities

• Build relationships with PRO customers and earn their trust.
• Support execution of Floor & Decor's PRO priorities.
• Collaborate with Installation Materials and Design Services departments to grow the PRO sales organization.
• Understand trends in the PRO market and serve PRO customers.

Skills

Spanish language

Communication skills

Sales experience

Education

Associate degree or higher

Tools

Salesforce

Job description

PRO Services Specialist at Floor & Decor - Portland

Portland, OR

Job Type

• Full-time
• Part-time

Job Description

Bilingual in Spanish or the most dominant language in the Store trade-area is a plus. Floor & Decor strives to be the one-stop destination for our professional clients (PRO customer) in the hard surface flooring contractor space. This position is focused on building relationships with our PRO customers and in turn earning their trust, while helping grow their business. This position reports to the PRO Services Manager and supports the execution of Floor & Decor's PRO priorities. Primary responsibilities include understanding trends in the PRO Market, collaboration with the Installation Materials and Design Services departments in order to build the sales organization and serve our PRO customers.

Minimum Eligibility Requirements

• High School diploma or equivalent.


• Associate Degree or higher is a plus.


• 1 year in retail or wholesale contractor sales, service, supply and/or professional installation.


• Strong written and verbal communication skills.


• Experience with Salesforce / CRM software is a plus.


• Bilingual in Spanish or the most dominant language in the Store trade-area is a plus.

Experience

Associate

Entry level