PRO & Services Operations Intern – Undergrad Internship – Summer 2027

Lowe's Companies, Inc.; Mooresville (NC); On-site; USD 20,000 - 25,000; Full time

Benefits offered by this job

Paid Internship

Housing Benefit Eligibility

10% Associate Discount

Benefits information portal

Job summary

Lowe’s Companies, Inc. is offering a Services Operations Analyst Intern position based at our Mooresville, NC headquarters. You will analyze performance data, build dashboards, and support optimization projects across installation, warranty, and service programs for millions of customers.

You’ll work with cross-functional teams and gain hands-on experience in applying analytics to drive better outcomes for customers and business partners during our 10-week summer program.

Qualifications

• Pursuing a Bachelor’s Degree in Business, Analytics, Supply Chain, Operations Management, or related field.
• Expected graduation dates of December 2027 or May 2028.

Responsibilities

• Analyze operational performance data for service programs.
• Build reports and dashboards tracking key metrics for installation and warranty services.
• Support optimization projects to improve efficiency and customer satisfaction.
• Collaborate with cross-functional teams on process improvements and service delivery initiatives.
• Gain exposure to vendor and partner management in services operations.
• Learn how operational analytics influence decision-making at scale.

Skills

MS Office proficiency

Analytical thinking

Team collaboration

Education

Bachelor's degree in Business/Analytics/Supply Chain

Tools

PowerPoint

Excel

Data visualization tools

Job description

Do your Best Work in Mooresville

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check‑up – we invest in you so you can find your inspiration.

Your Impact

As a Services Operations Analyst Intern at Lowe’s, you’ll work with the team that oversees installation, warranty, and service programs for millions of customers. You’ll help analyze data, build reports, and support optimization projects that improve service delivery and operational efficiency. From evaluating performance trends to identifying process improvement opportunities, you’ll gain hands‑on experience in using analytics to drive better outcomes for customers and business partners. This internship is ideal for students interested in operations, analytics, and problem‑solving in a large‑scale corporate setting.

Summer Internship Program

Whether you’re starting your professional journey or pivoting to a new field, Lowe’s offers the resources and opportunities you need to thrive. Our 10‑week summer internship program (May 24th–July 30th) immerses you in real‑world retail operations. You’ll work directly with industry experts across our stores, distribution centers, and corporate offices, gaining practical experience through hands‑on projects that make meaningful contributions to our business and communities.

To succeed in this role, we seek future leaders who:

• Drive innovation with fresh perspectives and an eagerness to learn.

• Bring dynamic energy while staying open to inspiration.

• Take on challenges with sharp thinking and embrace new opportunities.

• Build strong partnerships through collaborative teamwork.

• Push boundaries to discover what’s possible.

Do Your Best Work in Mooresville

This internship is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check‑up – we invest in you so you can find your inspiration.

What You Will Learn

• Assist in analyzing operational performance data for service programs.

• Build reports and dashboards that track key metrics for installation and warranty services.

• Support optimization projects to improve efficiency and customer satisfaction.

• Collaborate with cross‑functional teams on process improvements and service delivery initiatives.

• Gain exposure to vendor and partner management in services operations.

• Learn how operational analytics influence decision‑making at scale.

Minimum Qualifications

• Pursuing a Bachelor’s Degree in Business, Analytics, Supply Chain, Operations Management, or related field.

• Expected graduation dates of December 2027 or May 2028.

Preferred Skills/Experience

• 3.0 cumulative GPA.

• Proficient in MS Office programs (specifically in Power Point, Excel and data analysis tools); familiarity with data visualization tools is a plus.

• Strong interpersonal, collaborative, innovative problem solving, analytical thinking, organizational and communication skills.

• Interest in operations, process improvement, or customer service.

• Previous relevant internship or experience in data analysis.

• Experience in a leadership position at work or within a campus organization.

Benefits

• Paid Internships

• Eligibility for Lowe’s Housing Benefit

• 10% Associate Discount

• For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE 100 home improvement company with total fiscal year 2025 sales of more than$86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe’s is a core value S&P 500 equity stock and a dividend aristocrat. Based inMooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.