Pro Parts & Service Installer Specialist

O'Reilly Auto Parts; Oxford (MS); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions – Day

Medical, Dental, & Vision Insurance

Tuition assistance

Career growth opportunities

Employee stock purchase plan

Job summary

O'Reilly Auto Parts is seeking an Installer Service Specialist to service professional customers at the installer counter. The role oversees daily activity of the delivery team to ensure accurate, timely order deliveries and high service levels at the store.

Candidates with bilingual abilities are encouraged to apply. The position emphasizes strong mechanics knowledge, customer relationship building, and coordination with Sales Specialists to deliver superior service.

Qualifications

• Strong mechanical knowledge required.
• Excellent verbal and written communication skills.

Responsibilities

• Develop sales relationships with installers/professional customers.
• Take orders over the phone and online, invoice orders, and coordinate parts for delivery.
• Direct delivery specialists to ensure timely deliveries to customers.
• Ensure delivery vehicles are serviced and maintained according to company standards.
• Assist on front and retail counters as needed.
• Support with backroom duties such as stock and returns.

Skills

Strong background in mechanics

Above average communication skills

Education

ASE Certification

Job description

O'Reilly Auto Parts is seeking an Installer Service Specialist to service professional customers at the installer counter. The role oversees daily activity of the delivery team to ensure accurate, timely order deliveries and high service levels at the store.

Candidates with bilingual abilities are encouraged to apply. The position emphasizes strong mechanics knowledge, customer relationship building, and coordination with Sales Specialists to deliver superior service.