Pro Parts Delivery Specialist & Customer Solutions

Advance Auto Parts Inc.; Seymour (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Advance Auto Parts Inc. seeks a driver specialized in serving pro customers.

You will pick, stage, and safely deliver parts, collect payments, and foster relationships with MainStreet and National Pro accounts. In addition to maintaining stock and store cleanliness, you will promote current sales and loyalty programs, upsell and cross-sell products, and support a positive, safety-conscious shopping experience for customers and peers.

Qualifications

• Must be able to read and interpret safety rules and instruction manuals.
• Able to lift up to 50 pounds frequently and up to 100 pounds with assistance.
• Must have a valid driver’s license with acceptable driving record.

Responsibilities

• Pick, stage and safely deliver parts to pro customers
• Pick up returns and cores
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
• Daily collection of credit accounts
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
• Assist in upselling and cross-selling products to increase average transaction value
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
• General stocking including truck stocking, back stock and cycle counts
• Maintain knowledge of product inventory and new arrivals to assist with sales
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services
• Other duties as assigned

Skills

Safe driving

Customer service

Sales aptitude

English proficiency

Physical ability

Education

High school diploma or equivalent

Tools

Delivery board system

Inventory systems

Job description

Advance Auto Parts Inc. seeks a driver specialized in serving pro customers.

You will pick, stage, and safely deliver parts, collect payments, and foster relationships with MainStreet and National Pro accounts. In addition to maintaining stock and store cleanliness, you will promote current sales and loyalty programs, upsell and cross-sell products, and support a positive, safety-conscious shopping experience for customers and peers.