Pro Parts Delivery & Customer Solutions Specialist

Advance Auto Parts Inc.; Georgetown (KY); On-site; USD 21,000 - 32,000; Full time

Job summary

Advance Auto Parts Inc. seeks an automotive parts driver to pick, stage and deliver parts to pro customers while collecting daily credit accounts.

You will upsell and cross-sell products, maintain clean store operations and build strong relationships with MainStreet and National Pro customers, providing insights learned on deliveries. You will handle walking customers, learn inventory, and stock management, and participate in promoting current sales and loyalty programs, with safety as a

Qualifications

• Speak and write English clearly and effectively.
• Read safety rules, catalogs, and procedure manuals.
• Use basic math for transactions and measurements.
• Willing to work varied days, evenings, and weekends.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Display promotions and loyalty programs to customers.
• Collect credit accounts daily.
• Build relationships with MainStreet and National Pro customers.
• Upsell and cross-sell to increase transaction value.
• Maintain store cleanliness and stock including cycles.
• Know product inventory and new arrivals to assist sales.
• Engage with walk-in customers to recommend parts or services.
• Other duties as assigned.

Skills

Safe driving

Customer service

Sales aptitude

Communication

Inventory awareness

Problem solving

Education

High school diploma or equivalent

Job description

Advance Auto Parts Inc. seeks an automotive parts driver to pick, stage and deliver parts to pro customers while collecting daily credit accounts.

You will upsell and cross-sell products, maintain clean store operations and build strong relationships with MainStreet and National Pro customers, providing insights learned on deliveries. You will handle walking customers, learn inventory, and stock management, and participate in promoting current sales and loyalty programs, with safety as a