Pro Parts Delivery Driver & Customer Solutions

Advance Auto Parts; Columbia (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Advance Auto Parts in Columbia, TN is seeking a Delivery Driver to pick, stage and safely deliver parts to pro customers. You will also handle returns, distribute sales flyers and assist with daily credit account collections, building relationships with MainStreet and National Pro customers.

The role requires a valid driver's license, a high school diploma or equivalent, and a customer-service mindset. You will work evenings/weekends as needed and help maintain a clean, well-stocked store while

Qualifications

• Safe driving and navigation skills.
• Ability to use delivery board system.
• Friendly and persuasive communication.
• Ability to locate and stock parts.
• Sales aptitude and customer service orientation.
• Ability to identify customer needs and recommend solutions.

Responsibilities

• Pick, stage and safely deliver parts to pro customers
• Pick up returns and cores
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
• Daily collection of credit accounts
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
• Assist in upselling and cross-selling products to increase average transaction value
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
• General stocking including truck stocking, back stock and cycle counts
• Maintain knowledge of product inventory and new arrivals to assist with sales
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services
• Other duties as assigned

Skills

Safe driving

Customer service

English proficiency

Communication skills

Product knowledge

Learn about products

Education

High school diploma or equivalent

Job description

Advance Auto Parts in Columbia, TN is seeking a Delivery Driver to pick, stage and safely deliver parts to pro customers. You will also handle returns, distribute sales flyers and assist with daily credit account collections, building relationships with MainStreet and National Pro customers.

The role requires a valid driver's license, a high school diploma or equivalent, and a customer-service mindset. You will work evenings/weekends as needed and help maintain a clean, well-stocked store while