Pro Parts Delivery Driver: Customer-Focused & Stock Expert

Advance Auto Parts; Boone (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Advance Auto Parts in Boone, NC is seeking an automotive parts driver to pick, stage and safely deliver parts to pro customers, manage returns and daily credit accounts, and promote current sales and loyalty programs.

The role requires excellent customer service, the ability to upsell and cross-sell, and maintaining store cleanliness and stock. A valid driver's license, high school diploma, and reliable attendance are essential.

Qualifications

• Safe driving and customer service oriented.
• Ability to read and interpret instruction manuals and safety docs.
• Basic math skills for transactions.

Responsibilities

• Pick, stage and safely deliver parts to pro customers
• Pick up returns and cores
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
• Daily collection of credit accounts
• Build and maintain relationships with MainStreet and National Pro customers while providing insights learned during deliveries
• Assist in upselling and cross-selling products to increase average transaction value
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
• General stocking including truck stocking, back stock and cycle counts
• Maintain knowledge of product inventory and new arrivals to assist with sales
• Engage with walk-in customers to understand needs and recommend parts or services
• Other duties as assigned
• Safe driving and navigation ability
• Ability to use delivery board system
• Friendly and persuasive communication
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Sales aptitude and customer service orientation
• Ability to identify customer needs and recommend solutions
• Speak and write English (Spanish a plus)
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs
• Use basic math accurately and work a flexible schedule
• Confidence in engaging customers and promoting products
• Willing to learn about new products and sales techniques
• Automotive parts experience is preferred
• High school diploma or equivalent
• Must have a valid driver's license with an acceptable driving record

Skills

Safe driving

Customer service

English proficiency

Reading docs

Basic math

Weekend availability

Education

High school diploma or equivalent

Job description

Advance Auto Parts in Boone, NC is seeking an automotive parts driver to pick, stage and safely deliver parts to pro customers, manage returns and daily credit accounts, and promote current sales and loyalty programs.

The role requires excellent customer service, the ability to upsell and cross-sell, and maintaining store cleanliness and stock. A valid driver's license, high school diploma, and reliable attendance are essential.