Pro Parts Delivery Driver & Customer Advocate

Advance Auto Parts; Murphy (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Advance Auto Parts is seeking a dependable Driver to deliver parts to pro customers and manage returns, while promoting current sales and loyalty programs. You will also handle credit accounts and build relationships with key customers.

The role emphasizes safety, customer service, and accurate inventory handling in a fast-paced retail environment. A valid driver's license and ability to lift moderate weights are required.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license with acceptable driving record.
• Strong customer service orientation and safety awareness.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking and cycle counts.
• Engage with walk-in customers to understand their needs and recommend parts or services.

Skills

Delivery driver

Customer service

English proficient

Education

High school diploma

Tools

GPS Navigation

Job description

Advance Auto Parts is seeking a dependable Driver to deliver parts to pro customers and manage returns, while promoting current sales and loyalty programs. You will also handle credit accounts and build relationships with key customers.

The role emphasizes safety, customer service, and accurate inventory handling in a fast-paced retail environment. A valid driver's license and ability to lift moderate weights are required.