Pro Parts Delivery Driver & Customer Advocate

Advance Auto Parts Inc.; Lockwood Heights (SC); On-site; USD 21,000 - 30,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a parts driver to pick, stage and deliver to pro customers, manage returns, and assist with upselling while promoting loyalty programs. You will maintain clean stores and support credit account collection.

You will build relationships with MainStreet and National Pro customers, use the delivery board system, and help ensure accurate stock and sales through daily interactions with customers and team members.

Qualifications

• Safe driving and navigation ability.
• Ability to use delivery board system.
• Friendly and persuasive communication.
• Ability to locate and stock parts safely.
• Sales aptitude and customer service orientation.

Responsibilities

• Pick, stage and safely deliver parts to pro customers
• Pick up returns and cores
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
• Daily collection of credit accounts
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
• Assist in upselling and cross-selling products to increase average transaction value
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
• General stocking including truck stocking, back stock and cycle counts
• Maintain knowledge of product inventory and new arrivals to assist with sales
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services
• Other duties as assigned

Skills

Safe driving

Delivery

Customer service

Communication

Education

High school diploma or equivalent

Tools

Delivery board system

Job description

Advance Auto Parts Inc. is seeking a parts driver to pick, stage and deliver to pro customers, manage returns, and assist with upselling while promoting loyalty programs. You will maintain clean stores and support credit account collection.

You will build relationships with MainStreet and National Pro customers, use the delivery board system, and help ensure accurate stock and sales through daily interactions with customers and team members.