Pro Parts Delivery & Customer Solutions Specialist

Advance Auto Parts; Denham Springs (LA); On-site; USD 32,000 - 52,000; Full time

Job summary

Advance Auto Parts in Denham Springs is seeking a driver to pick, stage and safely deliver parts to pro customers, handle returns, and promote current sales and loyalty programs. You will also collect credit accounts and build strong relationships with MainStreet and National Pro customers while providing insights gained from deliveries.

The role includes upselling and cross-selling products to increase average transaction value, maintaining store cleanliness, stocking, knowledge of inventory,

Qualifications

• High school diploma or equivalent.
• Valid driver's license with an acceptable driving record.
• Automotive parts experience preferred.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries.
• Assist in upselling and cross‑selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking, back stock and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk‑in customers to understand their needs and recommend appropriate parts or services.
• Other duties as assigned.

Skills

Safe driving

Customer service

English language skills

Reading safety rules

Basic math

Communication skills

Time management

Education

High school diploma or equivalent

Tools

Delivery board system

Job description

Advance Auto Parts in Denham Springs is seeking a driver to pick, stage and safely deliver parts to pro customers, handle returns, and promote current sales and loyalty programs. You will also collect credit accounts and build strong relationships with MainStreet and National Pro customers while providing insights gained from deliveries.

The role includes upselling and cross-selling products to increase average transaction value, maintaining store cleanliness, stocking, knowledge of inventory,