Pro Parts Delivery & Customer Solutions Driver

Advance Auto Parts Inc.; Carpentersville (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health benefits

Job summary

Advance Auto Parts Inc. is seeking a Driver to pick, stage and deliver parts to pro customers, manage returns, and promote current sales and loyalty programs. You will support credit accounts, upsell items and maintain store cleanliness while stocking and knowing inventory.

Strong customer service and basic math skills are required. Must have a valid driver's license and be able to work varied shifts, including some weekends.

Qualifications

• Must read and interpret safety rules, operating instructions and catalogs.
• Ability to perform basic math for transactions and audits.
• Excellent communication to build relationships with customers, peers and leadership.
• Willingness to learn about new products and sales techniques.
• High school diploma or equivalent required.

Responsibilities

• Pick, stage and safely deliver parts to pro customers
• Pick up returns and cores
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
• Daily collection of credit accounts
• Build and maintain relationships with MainStreet and National Pro customers while providing insights learned during deliveries
• Assist in upselling and cross-selling products
• Maintain store cleanliness and organization
• General stocking including truck stocking and cycle counts
• Know inventory and new arrivals to assist sales
• Engage with walk-in customers to understand needs and recommend parts or services
• Other duties as assigned

Skills

English fluency

Safety rules literacy

Basic math

Customer engagement

Sales mindset

Spanish a plus

Education

High school diploma or equivalent

Job description

Advance Auto Parts Inc. is seeking a Driver to pick, stage and deliver parts to pro customers, manage returns, and promote current sales and loyalty programs. You will support credit accounts, upsell items and maintain store cleanliness while stocking and knowing inventory.

Strong customer service and basic math skills are required. Must have a valid driver's license and be able to work varied shifts, including some weekends.