Pro Parts Delivery & Customer Relations Specialist

Advance-Auto-Parts; Pennsylvania; On-site; USD 36,000 - 48,000; Full time

Job summary

Advance Auto Parts is seeking a delivery driver to pick, stage, and safely deliver parts to pro customers. You will collect returns, promote sales, and support CPP insights during daily routes. The role requires strong communication, math, and safety awareness, with opportunities to upsell and assist walk-in customers.

The position emphasizes maintaining store cleanliness, stocking, and building lasting customer relationships while navigating a fast-paced retail environment.

Qualifications

• Automotive parts experience is preferred.
• Must have a valid driver's license with an acceptable driving record.
• Read and interpret safety rules, operating instructions, parts catalogs and manuals.
• Strong math and measurement skills.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers with CPP insights.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.

Skills

Safe driving

Communication

Sales aptitude

Customer service

Math/Basic math

English proficiency

Bilingual (Spanish)

Education

High school diploma or equivalent

Tools

Delivery board system

Inventory systems

Job description

Advance Auto Parts is seeking a delivery driver to pick, stage, and safely deliver parts to pro customers. You will collect returns, promote sales, and support CPP insights during daily routes. The role requires strong communication, math, and safety awareness, with opportunities to upsell and assist walk-in customers.

The position emphasizes maintaining store cleanliness, stocking, and building lasting customer relationships while navigating a fast-paced retail environment.