Pro Parts Delivery & Customer Advisor

Advance Auto Parts; Murphy (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Advance Auto Parts in Murphy, NC seeks a delivery-oriented associate to pick, stage and deliver automotive parts to pro customers daily. You will also handle returns, upsell, collect accounts, and promote loyalty programs while maintaining store cleanliness and inventory accuracy.

Must have a valid driver's license with clean driving record, strong customer service skills, and the ability to learn new products.

Qualifications

• Speak and write English; Spanish a plus.
• Read and interpret safety rules and manuals.
• Use basic math for transactions and measurements.
• Ability to promote products to customers.
• Willingness to learn about new products and sales tactics.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers promoting sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers; provide CPP insights.
• Assist in upselling and cross-selling products to increase transaction value.
• Maintain store cleanliness and inventory, including stock counts.
• Engage with walk-in customers to understand needs and recommend parts.
• Other duties as assigned.

Skills

Speak English

Reading

Math basics

Customer promotion

Learning mindset

Education

High school diploma or equivalent

Job description

Advance Auto Parts in Murphy, NC seeks a delivery-oriented associate to pick, stage and deliver automotive parts to pro customers daily. You will also handle returns, upsell, collect accounts, and promote loyalty programs while maintaining store cleanliness and inventory accuracy.

Must have a valid driver's license with clean driving record, strong customer service skills, and the ability to learn new products.