Pro Parts Delivery Driver & Customer Solutions

Advance Auto Parts Inc.; Farmville (NC); On-site; USD 19,000 - 30,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a delivery driver to pick, stage, and deliver parts to pro customers in Farmville, NC. The role includes handling returns, promoting sales and loyalty programs, and collecting credit accounts.

You will build relationships with MainStreet and National Pro customers, assist with upselling, and maintain store cleanliness while stocking inventory and assisting walk-in customers with parts recommendations.

Qualifications

• Must have a valid driver’s license with acceptable driving record.
• Read and interpret safety rules and manuals.
• Demonstrate strong customer service orientation.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers while providing CPP with delivery insights.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking, back stock and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
• Other duties as assigned.

Skills

English proficiency

Spanish a plus

Reading comprehension

Math skills

Customer engagement

Willing to learn

Education

High school diploma or equivalent

Tools

Delivery board system

Job description

Advance Auto Parts Inc. is seeking a delivery driver to pick, stage, and deliver parts to pro customers in Farmville, NC. The role includes handling returns, promoting sales and loyalty programs, and collecting credit accounts.

You will build relationships with MainStreet and National Pro customers, assist with upselling, and maintain store cleanliness while stocking inventory and assisting walk-in customers with parts recommendations.