Pro On-Site IT Support Technician (Part-Time)

Ronald Copley Information Services; Columbus (OH); On-site; USD 34,000 - 55,000; Part time

Job summary

Ronald Copley Information Services (RCIS) seeks a part-time contractor to provide on-site IT support at client sites in Columbus, OH. The role includes diagnosing workstation, server, and printer issues, updating manuals, and coordinating with RCIS staff. A professional appearance and strong communication are essential.

The position is 1099 per-job with time tracking for billing. Contractors may be required to file a W-9 prior to payment.

Qualifications

• Troubleshoot workstation, server, printer, and IT equipment issues.
• Strong communication with support staff and clients.
• Read and update technical documentation as needed.
• Dress professionally for an office environment.

Responsibilities

• Troubleshoot servers, workstations, printers, and IT equipment at client sites.
• Collaborate with RCIS support technicians and dispatchers in-person and over the phone.
• Accurately track time spent on tasks for billing purposes.
• Read and update technical documentation as needed.

Skills

Troubleshooting

Communication

Documentation

Professional appearance

Tools

Zendesk

Podio

Google Apps for Business

Job description

Ronald Copley Information Services (RCIS) seeks a part-time contractor to provide on-site IT support at client sites in Columbus, OH. The role includes diagnosing workstation, server, and printer issues, updating manuals, and coordinating with RCIS staff. A professional appearance and strong communication are essential.

The position is 1099 per-job with time tracking for billing. Contractors may be required to file a W-9 prior to payment.