Pro Desk: Customer Service & Sales Specialist

The Home Depot; Washington (District of Columbia); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading home improvement retailer seeks individuals to join the Pro Customer Service/Sales Team in Washington, DC. This role involves supporting professional customers through expert product recommendations, efficient order fulfillment, and managing deliveries. Candidates should have sales experience and the ability to build professional relationships to meet monthly sales targets. Bilingual communication skills may be preferred at specific locations. A collaborative environment is emphasized, and it's crucial to maintain high standards of customer service and safety.

Qualifications

• Ability to provide tailored recommendations based on project needs.
• Experience in driving sales and meeting monthly goals.
• Strong relationship-building skills with professional customers.

Responsibilities

• Assist Pro customers at the Pro Desk and manage deliveries.
• Drive sales using product knowledge and loyalty programs.
• Collaborate with team members to resolve delivery issues.

Skills

Bilingual communication skills

Expert product knowledge

Sales experience

Job description

A leading home improvement retailer seeks individuals to join the Pro Customer Service/Sales Team in Washington, DC. This role involves supporting professional customers through expert product recommendations, efficient order fulfillment, and managing deliveries. Candidates should have sales experience and the ability to build professional relationships to meet monthly sales targets. Bilingual communication skills may be preferred at specific locations. A collaborative environment is emphasized, and it's crucial to maintain high standards of customer service and safety.