Pro Desk Sales & Service Specialist

The Home Depot; Indiana (PA); On-site; USD 30,000 - 50,000; Full time

Job summary

A leading home improvement retailer is seeking members for the Pro Customer Service/Sales Team. This role involves delivering exceptional experiences to professional customers through efficient order fulfillment, sales support, and tailored solutions. Team members will engage in maintaining professional relationships, meet sales quotas, and collaborate to resolve delivery issues. Strong product knowledge and customer service skills are essential. Candidates with bilingual communication abilities may be preferred based on location needs.

Qualifications

• Proven track record in customer service and sales.
• Ability to build and maintain professional relationships.
• Strong knowledge of products and services offered.

Responsibilities

• Deliver exceptional service to Pro customers.
• Meet monthly sales goals and operational metrics.
• Assist with order fulfillment and material loading.
• Monitor inventory and execute sales initiatives.

Skills

Exceptional customer service

Sales proficiency

Bilingual communication

Product knowledge

Team collaboration

Job description

A leading home improvement retailer is seeking members for the Pro Customer Service/Sales Team. This role involves delivering exceptional experiences to professional customers through efficient order fulfillment, sales support, and tailored solutions. Team members will engage in maintaining professional relationships, meet sales quotas, and collaborate to resolve delivery issues. Strong product knowledge and customer service skills are essential. Candidates with bilingual communication abilities may be preferred based on location needs.