Pro Desk Customer Service & Sales Specialist

Home Depot; Reston (VA); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading home improvement retailer in Reston seeks a Pro Customer Service/Sales Team member to enhance the experience of professional customers including contractors and property owners. Responsibilities include assisting with orders, providing expert product recommendations, and driving sales. The ideal candidate will possess strong customer service skills and the ability to collaborate effectively with team members. The position emphasizes meeting sales targets, maintaining a safe environment, and supporting inventory processes, aiming to ensure customer projects succeed.

Qualifications

• Experience in retail or customer service environments preferred.
• Ability to drive sales and meet monthly goals.
• Collaboration skills to work effectively with team members.

Responsibilities

• Assist Pro customers at the Pro Desk with various needs.
• Manage delivery logistics and resolve delivery issues.
• Support inventory monitoring and uphold customer service standards.

Skills

Product knowledge

Customer service

Sales proficiency

Bilingual communication

Job description

A leading home improvement retailer in Reston seeks a Pro Customer Service/Sales Team member to enhance the experience of professional customers including contractors and property owners. Responsibilities include assisting with orders, providing expert product recommendations, and driving sales. The ideal candidate will possess strong customer service skills and the ability to collaborate effectively with team members. The position emphasizes meeting sales targets, maintaining a safe environment, and supporting inventory processes, aiming to ensure customer projects succeed.