Pro Desk Customer Service & Sales Specialist

Home Depot; Annapolis (MD); On-site; USD 36,000 - 58,000; Full time

Job summary

A leading home improvement retailer is seeking motivated team members for the Pro Customer Service/Sales Team in Annapolis, MD. You'll enhance the customer experience through expert product recommendations and tailored delivery solutions while meeting monthly sales goals. Ideal candidates should have a background in customer service or sales, strong product knowledge, and the ability to maintain professional relationships with Pro customers. Flexibility in communication is important, as bilingual skills may be beneficial depending on customer needs.

Qualifications

• Experience in customer service or sales in a retail environment.
• Ability to build and maintain professional customer relationships.
• Knowledge of delivery solutions and order fulfillment processes.

Responsibilities

• Assist customers at the Pro Desk and manage material loading.
• Drive sales by leveraging product knowledge and loyalty programs.
• Monitor inventory and uphold high standards of service.

Skills

Product knowledge

Customer service

Sales skills

Bilingual communication

Job description

A leading home improvement retailer is seeking motivated team members for the Pro Customer Service/Sales Team in Annapolis, MD. You'll enhance the customer experience through expert product recommendations and tailored delivery solutions while meeting monthly sales goals. Ideal candidates should have a background in customer service or sales, strong product knowledge, and the ability to maintain professional relationships with Pro customers. Flexibility in communication is important, as bilingual skills may be beneficial depending on customer needs.