Pro Customer Service & Sales Specialist

The Home Depot; Columbia (MD); On-site; USD 22,730 - 25,485; Full time

Job summary

A leading home improvement retailer in Columbia, Maryland is looking for a Pro Customer Service/Sales Team member to deliver exceptional service to professional customers, including contractors and property owners. Responsibilities include maintaining relationships, driving sales, and assisting at the Pro Desk. The ideal candidate will exhibit strong product knowledge and a commitment to achieving sales goals, all while fostering a collaborative team environment. Bilingual communication skills are a plus.

Qualifications

• Ability to build and maintain professional relationships with customers.
• Meeting monthly sales goals and metrics.
• Proficient in product recommendations and tailored delivery solutions.

Responsibilities

• Support Pro customers with order fulfillment and safe loading.
• Drive sales using product knowledge and loyalty programs.
• Collaborate with team to maintain a clean and safe environment.

Skills

Bilingual communication skills

Product knowledge

Customer service

Sales drive

Team collaboration

Job description

A leading home improvement retailer in Columbia, Maryland is looking for a Pro Customer Service/Sales Team member to deliver exceptional service to professional customers, including contractors and property owners. Responsibilities include maintaining relationships, driving sales, and assisting at the Pro Desk. The ideal candidate will exhibit strong product knowledge and a commitment to achieving sales goals, all while fostering a collaborative team environment. Bilingual communication skills are a plus.