Pro Customer Service & Sales Specialist

The Home Depot; Upper Marlboro (MD); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales professional in Upper Marlboro, Maryland. This full-time role involves delivering exceptional service to professional customers, including contractors and commercial clients. Responsibilities include assisting at the Pro Desk, managing deliveries, driving sales through expert product recommendations, and collaborating with team members to uphold safety and service standards. Ideal candidates will have strong sales skills and may have bilingual capabilities depending on customer needs.

Qualifications

• Proven ability to drive sales through professional service.
• Experience in managing customer interactions effectively.
• Strong collaboration skills with a focus on team success.

Responsibilities

• Provide exceptional service to professional customers.
• Assist with order fulfillment and loading materials.
• Resolve delivery issues and work towards store goals.

Skills

Bilingual communications skills

Product knowledge

Customer relationship management

Sales initiatives execution

Job description

A leading home improvement retailer is seeking a Pro Customer Service Sales professional in Upper Marlboro, Maryland. This full-time role involves delivering exceptional service to professional customers, including contractors and commercial clients. Responsibilities include assisting at the Pro Desk, managing deliveries, driving sales through expert product recommendations, and collaborating with team members to uphold safety and service standards. Ideal candidates will have strong sales skills and may have bilingual capabilities depending on customer needs.