Pro Desk: Customer Service & Sales Specialist

The Home Depot; Alhambra (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by

Responsibilities

• Dedicate to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients.
• Meet monthly sales goals and other metrics to drive sales in the store.
• Assist Pro customers at the Pro Desk, help with loading materials, manage deliveries, and provide tailored product knowledge.

Job description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by