Pro Customer Service & Sales Specialist

The Home Depot; Rowlett (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team delivers an exceptional experience for professional customers, including contractors and commercial clients, by supporting order fulfillment, loading, and tailored product recommendations. Pro team members help ensure project success through proactive service and knowledge sharing.

Team members collaborate to maintain a clean, organized, and safe environment, monitor inventory, and communicate Home Depot’s advantages.

Responsibilities

• Assist at the Pro Desk and during order fulfillment.
• Load materials and support deliveries to Pro customers.
• Provide tailored product recommendations to meet project needs.
• Help monitor inventory and uphold store safety standards.
• Strive to meet monthly sales goals and related metrics.

Job description

The Home Depot Pro Customer Service/Sales Team delivers an exceptional experience for professional customers, including contractors and commercial clients, by supporting order fulfillment, loading, and tailored product recommendations. Pro team members help ensure project success through proactive service and knowledge sharing.

Team members collaborate to maintain a clean, organized, and safe environment, monitor inventory, and communicate Home Depot’s advantages.