Pro Customer Success & Sales Specialist

Home Depot; Stroudsburg (Monroe County); On-site; USD 23,000 - 30,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team delivers an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro journey, from order fulfillment to tailored delivery solutions, building relationships and driving sales with product knowledge and loyalty programs.

Team collaboration, safety, and high service standards are emphasized as they monitor inventory, execute sales initiatives, and uphold

Qualifications

• Experience in customer service and sales environments.
• Ability to meet monthly sales goals and metrics.
• Bilingual communications skills may be preferred at certain locations.

Responsibilities

• Assist at the Pro Desk and with order fulfillment.
• Support loading, deliveries, and product recommendations.
• Maintain clean, organized, and safe work environment and resolve delivery issues.

Skills

Customer service

Sales

Bilingual

Team player

Job description

The Home Depot Pro Customer Service/Sales Team delivers an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro journey, from order fulfillment to tailored delivery solutions, building relationships and driving sales with product knowledge and loyalty programs.

Team collaboration, safety, and high service standards are emphasized as they monitor inventory, execute sales initiatives, and uphold