Pro Customer Service & Sales Specialist

The Home Depot; Sandy Springs (GA); On-site; USD 19,000 - 28,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team is the hub for professional customers, providing order fulfillment, specialized product knowledge, and tailored delivery solutions. You will build Pro relationships, drive sales through knowledge of products, loyalty programs, and recommendations, and help ensure successful projects through exceptional service and collaboration across the team.

Team members support store goals, monitor inventory, and uphold safety standards while assisting with

Qualifications

• Experience in customer service and sales roles.
• Ability to recommend products and assist with tailored delivery options.
• Strong teamwork and safety focus in a fast-paced retail environment.

Responsibilities

• Assist Pro customers at the Pro Desk and service counters.
• Fulfill and process orders, including special deliveries and paint products.
• Support loading, unloading, and stocking while maintaining a clean, organized store floor.
• Collaborate with team to resolve delivery issues and meet store sales goals.

Skills

Customer service

Sales

Product knowledge

Bilingual

Job description

The Home Depot Pro Customer Service/Sales Team is the hub for professional customers, providing order fulfillment, specialized product knowledge, and tailored delivery solutions. You will build Pro relationships, drive sales through knowledge of products, loyalty programs, and recommendations, and help ensure successful projects through exceptional service and collaboration across the team.

Team members support store goals, monitor inventory, and uphold safety standards while assisting with