Pro Customer Success & Sales Specialist

Home Depot; Alabama; On-site; USD 32,000 - 45,000; Full time

Job summary

Home Depot Pro Customer Service/Sales Team delivers an exceptional experience for professional customers, supporting every stage of the Pro journey—from order fulfillment to tailored delivery solutions.

The team builds professional relationships, proactively drives sales with product knowledge and loyalty programs, and meets monthly sales goals while maintaining safety and cleanliness in the store environment. Bilingual skills may be preferred at certain locations.

Responsibilities

• Assist at the Pro Desk to help professional customers with orders and product advice.
• Load materials and ensure safe handling and loading for deliveries.
• Aid in managing deliveries and scheduling to meet customer timelines.
• Provide product knowledge and tailored recommendations to Pro customers.
• Collaborate with team to keep the store clean, organized, and safe.
• Monitor inventory and participate in sales initiatives while upholding service standards.

Job description

Home Depot Pro Customer Service/Sales Team delivers an exceptional experience for professional customers, supporting every stage of the Pro journey—from order fulfillment to tailored delivery solutions.

The team builds professional relationships, proactively drives sales with product knowledge and loyalty programs, and meets monthly sales goals while maintaining safety and cleanliness in the store environment. Bilingual skills may be preferred at certain locations.