Pro Customer Success & Sales Specialist

Home Depot; West Aurora (IN); On-site; USD 32,000 - 52,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team delivers an exceptional experience to professional customers, including contractors, property owners, and commercial clients, by supporting order fulfillment, tailored product recommendations, and efficient delivery solutions.

Team members build professional relationships, proactively drive sales using product knowledge and loyalty programs, and meet monthly sales goals while contributing to store safety and inventory accuracy.

Qualifications

• Provide exceptional service to professional customers including contractors, property owners, and commercial clients.
• Meet monthly sales goals and other metrics.
• Assist at Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge.

Responsibilities

• Deliver excellent customer service to Pro customers and drive sales through product knowledge and tailored recommendations.
• Support order fulfillment, delivery coordination, and inventory monitoring to meet store goals.
• Maintain a clean, organized, and safe Pro service area and communicate Home Depot’s advantages over competitors.

Job description

The Home Depot Pro Customer Service/Sales Team delivers an exceptional experience to professional customers, including contractors, property owners, and commercial clients, by supporting order fulfillment, tailored product recommendations, and efficient delivery solutions.

Team members build professional relationships, proactively drive sales using product knowledge and loyalty programs, and meet monthly sales goals while contributing to store safety and inventory accuracy.