Pro Customer Service & Sales Specialist

Home Depot; Forney (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team supports professional customers, from contractors to commercial clients, with order fulfillment, delivery solutions, and tailored product recommendations.

Team members build relationships, drive sales, and maintain a safe, organized store environment while meeting monthly goals and providing exceptional service based on project needs. Bilingual skills may be preferred depending on location.

Qualifications

• Experience in retail or customer service environments is preferred.
• Ability to provide product recommendations and assist with order fulfillment.

Responsibilities

• Assist at the Pro Desk with customer inquiries and sales.
• Load materials and help manage deliveries to Pro customers.
• Collaborate with teammates to maintain a clean, safe store environment.
• Provide tailored product recommendations and leverage loyalty programs.
• Help meet monthly sales goals and store metrics.

Skills

Customer service

Sales

Product knowledge

Teamwork

Safety awareness

Job description

The Home Depot Pro Customer Service/Sales Team supports professional customers, from contractors to commercial clients, with order fulfillment, delivery solutions, and tailored product recommendations.

Team members build relationships, drive sales, and maintain a safe, organized store environment while meeting monthly goals and providing exceptional service based on project needs. Bilingual skills may be preferred depending on location.