Pro Customer Success & Sales Expert

The Home Depot; Greenfield (MA); On-site; USD 25,000 - 34,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by

Responsibilities

• Meet monthly sales goals and other metrics to drive sales in the store.
• Assist at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge.
• Collaborate with team to maintain a clean, organized, and safe environment and resolve delivery issues.

Job description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by