Pro Customer Service & Sales Specialist (Bilingual)

The Home Depot; Mansfield (MA); On-site; USD 38,000 - 48,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales member in Mansfield, Massachusetts. The role involves delivering an exceptional service experience for professional customers including contractors and commercial clients. Responsibilities include assisting at the Pro Desk, managing deliveries, and leveraging product knowledge. Ideal candidates should exhibit strong communication skills, teamwork, and a commitment to meeting sales goals. This position supports successful project outcomes while upholding high standards of customer service and safety.

Qualifications

• Bilingual communication skills may be preferred at certain locations based on customer need.

Responsibilities

• Deliver exceptional experience for professional customers including contractors.
• Support every stage of the Pro customer journey from order fulfillment to product recommendations.
• Collaborate with team members to resolve delivery issues and maintain safety standards.

Job description

A leading home improvement retailer is seeking a Pro Customer Service Sales member in Mansfield, Massachusetts. The role involves delivering an exceptional service experience for professional customers including contractors and commercial clients. Responsibilities include assisting at the Pro Desk, managing deliveries, and leveraging product knowledge. Ideal candidates should exhibit strong communication skills, teamwork, and a commitment to meeting sales goals. This position supports successful project outcomes while upholding high standards of customer service and safety.