Pro Customer Service & Sales Specialist

The Home Depot; Danvers (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading home improvement retailer in Danvers is seeking a Pro Customer Service Sales representative to deliver exceptional service to professional customers. This full-time role involves assisting customers at the Pro Desk, driving sales through tailored recommendations, and maintaining high standards of service. Ideal candidates will possess strong sales and customer service skills, along with product knowledge related to contractors and property owners. Bilingual skills may be preferred depending on location.

Qualifications

• Ability to build and maintain professional relationships with customers.
• Proven track record of meeting sales goals and metrics.
• Experience in delivering exceptional customer service.

Responsibilities

• Assist at the Pro Desk and manage product deliveries.
• Proactively drive sales through product recommendations.
• Collaborate with team members to uphold store standards.

Skills

Sales expertise

Customer service skills

Product knowledge

Bilingual communication

Job description

A leading home improvement retailer in Danvers is seeking a Pro Customer Service Sales representative to deliver exceptional service to professional customers. This full-time role involves assisting customers at the Pro Desk, driving sales through tailored recommendations, and maintaining high standards of service. Ideal candidates will possess strong sales and customer service skills, along with product knowledge related to contractors and property owners. Bilingual skills may be preferred depending on location.