Pro Customer Service & Sales Specialist

The Home Depot; Somerville (MA); On-site; USD 26,174 - 28,929; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales team member in Somerville, Massachusetts. This full-time role is dedicated to providing exceptional service to professional customers, including contractors and property owners. Responsibilities include driving sales, managing deliveries, and offering product recommendations. Successful candidates will have strong customer service skills and be able to work collaboratively in a fast-paced environment. A commitment to maintaining high standards in customer service and safety is essential.

Qualifications

• Ability to build and maintain professional relationships with customers.
• Proven sales ability to meet monthly goals.
• Knowledge of Home Depot products and services.

Responsibilities

• Deliver exceptional service to professional customers.
• Proactively drive sales through effective customer interactions.
• Collaborate with team members to maintain store standards.

Skills

Customer service

Sales techniques

Product knowledge

Bilingual communication

Job description

A leading home improvement retailer is seeking a Pro Customer Service Sales team member in Somerville, Massachusetts. This full-time role is dedicated to providing exceptional service to professional customers, including contractors and property owners. Responsibilities include driving sales, managing deliveries, and offering product recommendations. Successful candidates will have strong customer service skills and be able to work collaboratively in a fast-paced environment. A commitment to maintaining high standards in customer service and safety is essential.