Pro Desk Sales & Service Specialist

The Home Depot; Marlborough (MA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales professional to enhance the customer experience for contractors and commercial clients. The role involves building relationships, driving sales through product knowledge, and providing exceptional service tailored to project needs. Candidates should possess bilingual communication skills. This position is full-time and located in Marlborough, Massachusetts.

Qualifications

• Preferred bilingual communications skills - specific language depends on customer needs.

Responsibilities

• Build and maintain professional relationships with Pro customers.
• Proactively drive sales leveraging product knowledge and tailored recommendations.
• Provide outstanding service based on unique project needs.
• Meet monthly sales goals to drive sales in the store.
• Assist at the Pro Desk and manage deliveries.
• Collaborate with team members to maintain a clean environment.
• Resolve delivery issues and communicate advantages over competitors.
• Support store goals by monitoring inventory and executing sales initiatives.

Skills

Bilingual communication skills

Job description

A leading home improvement retailer is seeking a Pro Customer Service Sales professional to enhance the customer experience for contractors and commercial clients. The role involves building relationships, driving sales through product knowledge, and providing exceptional service tailored to project needs. Candidates should possess bilingual communication skills. This position is full-time and located in Marlborough, Massachusetts.