Pro Customer Service & Sales Specialist

Home Depot; Wyncote (Montgomery County); On-site; USD 32,000 - 52,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro team members meet monthly sales goals and other metrics, assist at the Pro Desk, manage deliveries, or offer specialized paint

Qualifications

• Bilingual communications skills may be preferred at certain locations.

Responsibilities

• Assist at the Pro Desk, support order fulfillment, and loading.
• Provide tailored product recommendations and delivery solutions.
• Build and maintain relationships with Pro customers and meet sales metrics.
• Monitor inventory and help resolve delivery issues to uphold safety and service.

Job description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro team members meet monthly sales goals and other metrics, assist at the Pro Desk, manage deliveries, or offer specialized paint