Pro Customer Service & Sales Specialist

The Home Depot; Woodridge (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team in Woodridge, IL, delivers an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro team members proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while meeting

Responsibilities

• Meet monthly sales goals and other metrics to drive sales
• Assist at the Pro Desk to help professional customers
• Load materials and manage deliveries as needed
• Provide specialized paint and product knowledge to customers
• Resolve delivery issues and communicate Home Depot’s advantages to Pro customers
• Monitor inventory and support store goals to maintain high service and safety standards

Job description

The Home Depot Pro Customer Service/Sales Team in Woodridge, IL, delivers an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro team members proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while meeting