Pro Customer Service & Sales Specialist

Home Depot; Johns Creek (GA); On-site; USD 32,000 - 45,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro team members build and maintain professional relationships, proactively drive sales with product knowledge and loyalty programs,

Qualifications

• Experience in customer service or sales in retail environments.
• Ability to meet monthly sales goals and metrics.
• Strong communication and teamwork abilities.

Responsibilities

• Assist at the Pro Desk with customer inquiries and orders.
• Load materials and help manage deliveries.
• Provide tailored product recommendations and paint knowledge.
• Maintain store cleanliness, safety, and inventory accuracy.
• Collaborate with teammates to resolve delivery issues.

Skills

Customer service

Sales

Product knowledge

Bilingual communications

Job description

The Home Depot Pro Customer Service/Sales team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro team members build and maintain professional relationships, proactively drive sales with product knowledge and loyalty programs,