Pro Customer Service & Sales Specialist

The Home Depot; Rowlett (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team delivers an exceptional experience for professional customers, including contractors, property owners, and commercial clients. You assist at the Pro Desk, support order fulfillment, loading, delivery solutions, and product recommendations to drive sales while meeting monthly goals.

Collaboration is essential as you help maintain a clean, organized, and safe store environment, handle delivery issues, and communicate Home Depot’s advantages to Pro

Qualifications

• Meet monthly sales goals and other metrics.
• Provide tailored product recommendations to Pro customers.
• Maintain a clean, organized, and safe store environment.

Responsibilities

• Assist at the Pro Desk and support order fulfillment.
• Support loading materials and delivery solutions.
• Offer specialized paint and product knowledge to Pro customers.
• Collaborate with team to monitor inventory and execute sales initiatives.
• Resolve delivery issues and communicate Home Depot’s advantages to customers.

Skills

Customer service

Sales experience

Bilingual communication (preferred)

Job description

The Home Depot Pro Customer Service/Sales Team delivers an exceptional experience for professional customers, including contractors, property owners, and commercial clients. You assist at the Pro Desk, support order fulfillment, loading, delivery solutions, and product recommendations to drive sales while meeting monthly goals.

Collaboration is essential as you help maintain a clean, organized, and safe store environment, handle delivery issues, and communicate Home Depot’s advantages to Pro