Pro Customer Service & Sales Specialist

The Home Depot; Merced (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team provides dedicated support for professional customers, from order fulfillment to tailored delivery solutions. Team members build relationships with Pro clients and leverage product knowledge to drive sales while delivering outstanding service aligned with project needs.

Our role includes collaborating with teammates to maintain a safe, clean, and efficient store environment, handling delivery issues, and communicating Home Depot’s advantages to

Qualifications

• Experience in retail or customer service.
• Ability to meet sales goals and store metrics.
• Willingness to collaborate with team and support store operations.

Responsibilities

• Assist Pro customers with orders and tailored recommendations.
• Meet monthly sales goals and other performance metrics.
• Support order fulfillment, loading, and deliveries as needed.
• Maintain a clean, organized, and safe Pro desk/store environment.

Skills

Customer service

Sales techniques

Product knowledge

Bilingual communications

Job description

The Home Depot Pro Customer Service/Sales Team provides dedicated support for professional customers, from order fulfillment to tailored delivery solutions. Team members build relationships with Pro clients and leverage product knowledge to drive sales while delivering outstanding service aligned with project needs.

Our role includes collaborating with teammates to maintain a safe, clean, and efficient store environment, handling delivery issues, and communicating Home Depot’s advantages to