Pro Customer Service & Sales Specialist

The Home Depot; Pleasanton (CA); On-site; USD 40,000 - 52,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team focuses on delivering an exceptional experience to professional customers, including contractors and commercial clients. Team members support the Pro journey from order fulfillment to tailored delivery solutions, meeting store sales goals and performance metrics.

Team members leverage product knowledge, loyalty programs, and personalized recommendations, assisting at the Pro Desk, loading materials, and ensuring safe, organized operations while

Qualifications

• Meet monthly sales goals and other metrics to drive sales.
• Assist at the Pro Desk, load materials, or manage deliveries.
• Provide product knowledge and tailored recommendations to Pro customers.

Responsibilities

• Pro Customer Service/Sales Team supports professional customers and their projects.
• Collaborate to maintain a clean, organized, and safe store environment.
• Monitor inventory and support delivery and order fulfillment processes.

Job description

The Home Depot Pro Customer Service/Sales Team focuses on delivering an exceptional experience to professional customers, including contractors and commercial clients. Team members support the Pro journey from order fulfillment to tailored delivery solutions, meeting store sales goals and performance metrics.

Team members leverage product knowledge, loyalty programs, and personalized recommendations, assisting at the Pro Desk, loading materials, and ensuring safe, organized operations while