Pro Customer Service & Sales Specialist

The Home Depot; Mount Laurel Township (NJ); On-site; USD 42,000 - 56,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team is focused on delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment to tailored delivery solutions.

Team members build professional relationships, proactively drive sales using product knowledge and loyalty programs, while providing outstanding service based on project needs and

Qualifications

• Experience in customer service or sales within a retail environment.
• Ability to meet monthly sales goals and service metrics.

Responsibilities

• Assist Pro customers with orders and product recommendations.
• Help manage deliveries and maintain store standards for safety and organization.

Job description

The Home Depot Pro Customer Service/Sales Team is focused on delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment to tailored delivery solutions.

Team members build professional relationships, proactively drive sales using product knowledge and loyalty programs, while providing outstanding service based on project needs and