Pro Customer Service & Sales Specialist

The Home Depot; Roseville (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

The Home Depot is seeking a Pro Customer Service/Sales Team member to assist professional customers, advise on products, and support order fulfillment and deliveries to keep projects on track.

You will work with the team to meet monthly sales goals, maintain store cleanliness and safety, and help resolve delivery issues while providing exceptional service. Bilingual skills may be preferred depending on location.

Qualifications

• Experience in customer service or sales advantageous.
• Ability to learn product knowledge and apply it in recommendations.
• Strong communication and teamwork skills.

Responsibilities

• Assist Pro customers with orders, questions, and product recommendations.
• Support order fulfillment and deliveries to ensure project timelines.
• Meet monthly sales goals and key performance metrics.
• Maintain a clean, organized, and safe store environment.
• Collaborate with team to resolve delivery issues and communicate advantages to customers.

Skills

Customer service

Sales

Product knowledge

Bilingual

Job description

The Home Depot is seeking a Pro Customer Service/Sales Team member to assist professional customers, advise on products, and support order fulfillment and deliveries to keep projects on track.

You will work with the team to meet monthly sales goals, maintain store cleanliness and safety, and help resolve delivery issues while providing exceptional service. Bilingual skills may be preferred depending on location.